Actual Letters From Patients Like You

Kind, caring, and knowledgeable staff. They make each patient feel important and truly seem to care and listen. I never feel rushed. Office/rooms are clean and comfortable, like sitting in your living room. They provide you with anything you may need from blankets, to eye shields, to juice, etc. I can truly say my life has been made better by going there (I have been to other places with traumatic experiences)

Friendly, welcoming staff and a great new space! Ketamine has really helped my mental health and the staff here are really receptive and responsive to my needs and concerns. Highly recommend!

Have had a great experience here. The staff are very nice and helpful and put me at ease

they accept Medicaid for Spravatoprivate treatment rooms + apple juicestaff are kind and professional ❤️

A treatment that actually works I spent years taking medication and therapy for depression and nothing worked. I did seven IV treatments and my life has drastically changed for the better. The staff is very nice and extremely supportive. On my final IV session I had a breakthrough which was very overwhelming and one of the nurses held my hand and stayed with me until I was able to calm down and feel safe. The best money I spent on my mental health was at NY Ketamine.

I have had an extremely positive experience referring my patients here. I recently met the new medical director, Dr. M., who was lovely and listened to my concerns for a particular patient. My patient was promptly given an consultation and started infusions shortly there after, and shared with me having a positive experience at NYK. I have visited the facility myself over a year ago and met with Dr. Glatter and some other doctors and I can that it is super clean and welcoming. I plan to continue to refer my patients here.

I’ve had great experiences with the nurses here — they’ve been phenomenal: compassionate, attentive, and incredibly professional throughout my treatments. That said, I was extremely disappointed today. My scheduled IV ketamine appointment was cancelled at the last minute, and no same-day or next-day alternative was initially offered — only a slot a full week later. For a clinic treating serious psychiatric conditions, that kind of delay feels both unexpected and unprofessional. Patients deserve better triage and contingency planning when it comes to time-sensitive care.

LIFESAVING… quite literally! I am 20 years old. Ketamine pulled me out of a suicidal depression. With other med changes post Ketamine I have been thriving for months. Staff is extremely nice, especially Nicole, who made the process so comforting for my mom and me. Any new patient with questions, feel free to reach out to me!

I’ve been going to NY Ketamine for a several months. My life has been unimaginably transformed. Where there was depression and despair and hopelessness there is now hope and peace and confidence. I recommend the facility and wonderful team wholeheartedly and I am so grateful that they exist.

This is the top tier ketamine doctor in the US. His evaluation, pretreatment discussion, dosing, timing is impeccable. I am a patient and physician and NYKI is the only center to go to for ketamine infusion.

I am very grateful to the team at NY Ketamine Infusion! The staff is wonderful, particularly my nurse Mary. What a kind and sweet woman! When I started ketamine therapy I was very depressed and despondent about life. After six treatments, I can say that I am feeling much better without the side effects of antidepressants and something that works much faster ! I noticed a change after the third visit and I’m holding steady so far. I highly recommend Ketamine Therapy to anyone that needs help for mental illness. The team is wonderful and I love the way they monitor your progress as well. If you’re suffering, please give Ketamine Therapy a try. It is so worth it! Good luck to everyone and thank you Dr. Brooks for pioneering this wonderful treatment that’s saving lives!

Completely life altering! I did the 6-treatment program and cannot believe the results. It is amazing how much this helped me. I was truly stuck in “freeze” mode and traditional anxiety/depression medications were not helping me. Finding a good, helpful therapist within my budget was near impossible (although I do believe in talk therapy). I was a little skeptical, but at the point that I’d try anything, and I’m so glad I did. The doctors, nurses, and entire staff at NYKI could not have been more competent and supportive. And the infusion experience itself was amazing, not scary. I felt super safe knowing someone would be with me in seconds should I experience any issues. I would highly recommend this to anyone who needs “relief.” I suggest being open to the process, doing some self-awareness in the days/weeks/months afterwards, and be patient. As the days go on I find myself more and more resilient to the things that paralyzed me prior to this treatment. Don’t let the news in the media sway you as it is a micro-dose that’s fully monitored. I hope this helps at least one person experience the freedom that I have gained. Lastly, I appreciate everyone who has and continues to research this as a viable mental health intervention!

Very professional and staff is extremely nice and caring.

I have been a patient at NYKI for about two years now. I have been to both their Manhattan office and more recently this one. At both locations I have received the highest quality of care. They clearly take time to vet all their employees, who treat their patients with compassion and understanding. They clearly understand the gravity of the work they are doing. Even now that I’ve moved away, I still return to have my infusions with them, because there’s no one else I would trust. To add, I have seen great improvement with their treatment, in contrast with several years of struggling with traditional psychiatric treatments.

Wonderfull staff of people to guide me through a fascinating experience.

Caring, nurturing, professional and knowledgeable staff. Everyone was attentive while in the facility and when I had called a few times. No complaints from me and I have seen results!